Dealing with difficult people : how to deal with nasty customers, demanding bosses, and annoying co-workers / Roberta Cava.

Main Author: Cava, Roberta.
Published: Toronto : Key Porter Books, 1999.
Edition: Rev. ed.
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Kentville Lite (AVRL) - Adult Non-Fiction

Call Number Copy Status
158 .2 Cav 1 Available